If your business is facing a government investigation or regulatory action, the key is to stay proactive and organized. First, gather a response team that includes legal counsel and key decision-makers. Identify which agency is investigating and what specific issues they are looking into.
Next, preserve all relevant documents, emails, contract, and financial records, to ensure compliance. Conduct an internal review to assess any potential violations and determine if self-reporting might be beneficial. Work closely with legal counsel to respond strategically, ensuring that all communications with regulators are professional and well-documented.
While cooperating with authorities, be mindful not to disclose unnecessary information, if necessary, negotiate settlements or compliance measures to resolve the issue. Once the investigation is over, update policies, strengthen compliance programs, and train employees to prevent future legal risks. Reach out to a lawyer to facilitate communication on your behalf and limit the scope of the investigation or audit. You have privacy rights that must be protected at all times.